Privacy Policy

This Privacy Policy applies to information collected through our website autodealerstartup.com (including any subpages or landing pages), our online forms, and our communications with you by phone, email, and SMS text message. It also covers information we collect offline when it is combined with data gathered online.

By accessing our Site or providing your information, you consent to this Privacy Policy and our related Terms & Conditions. If you do not agree, please do not use the Site or submit personal information.

For the purposes of this Policy, "personal information" means information that identifies, relates to, or could reasonably be linked with you or your household.

We may collect the following categories of information directly from you or automatically when you interact with the Site or our services.

Information you provide directly

• Contact details: name, email address, phone number, mailing address, and preferred contact method.
• Vehicle & service interests: vehicles you view or inquire about, trade-in details, test-drive preferences, service needs, and related notes.
• Financing information: budget range, down payment amount, employment details, and any information you choose to share when requesting financing options or pre-qualification.
• Communications: messages you send to us, including emails, form submissions, survey responses, and call recordings where allowed by law.

Information collected automatically

• Usage data: pages viewed, time spent on pages, referring URLs, links clicked, and navigation paths.
• Device & log data: IP address, browser type, operating system, mobile device type, and approximate location (based on IP).
• Cookies & similar technologies: data stored by cookies, pixels, and scripts used to maintain your session, remember preferences, and help us understand how visitors use our Site.

Information from third parties

• Lead sources: information from websites or platforms where you requested information about our vehicles or services.
• Service providers: information from CRM, messaging, or analytics providers that support our dealership operations.

We use the information we collect for purposes such as:

• Providing services: responding to your questions, scheduling test drives, preparing quotes, processing purchases, and coordinating vehicle service appointments.
• Customer communication: sending confirmations, reminders, follow-ups, and updates about vehicles or services you have requested.
• Marketing & promotions: sending you information about special offers, events, financing, or other dealership news, in line with your preferences and applicable law.
• Improving our Site: analyzing usage trends and performance to refine our website, inventory presentation, and customer experience.
• Security & compliance: detecting and preventing fraud, misuse, or security incidents, and complying with legal obligations and record-keeping requirements.

We may combine information collected from different sources (including online and offline) to better serve you and keep our records accurate.

When you provide your mobile phone number on the Site and explicitly consent (for example, by checking a box next to an SMS disclosure), you agree that Auto Dealer Startup may send you text messages related to your inquiries, appointments, financing options, vehicle purchases, service reminders, and promotional offers.

Message frequency & charges

• Message frequency varies based on your interaction with us (for example, more messages during an active purchase or service period).
• Message and data rates may apply depending on your mobile plan and carrier. You are responsible for any fees charged by your carrier.
• Messages may be sent using an automatic telephone dialing system or other messaging technology.

Opting out & getting help

• You can opt out of marketing or informational SMS messages at any time by replying STOP to any text we send.
• After you send STOP, we may send one final message to confirm you have been unsubscribed. You may still receive non-marketing messages related to an active transaction or required notices if permitted by law.
• For help regarding our text messages, reply HELP, or contact us at [email protected] or (770) 875-8461.
• Wireless carriers are not liable for delayed or undelivered messages.

Use and sharing of mobile data

We use your mobile phone number solely to send the messages you have consented to receive and to respond to your inquiries. We may share your number with trusted service providers (such as our CRM and messaging platforms) only to deliver and manage these communications on our behalf.

Providing your mobile number is not required to make a purchase. You can always choose to communicate with us by phone, email, or in person instead of opting in to SMS messages.

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers: with trusted vendors that help us operate our dealership and website, such as hosting providers, CRM and messaging platforms, analytics companies, and payment processors. These providers are allowed to use your information only to perform services for us and must protect it.
• Financing & lenders: with third-party lenders or financial institutions when you ask us to help you explore financing options or submit an application.
• Legal & safety: when required by law, subpoena, or legal process; to enforce our rights or policies; or to help protect the safety, property, or rights of our customers, our business, or others.
• Business transfers: in connection with a merger, acquisition, asset sale, or similar transaction involving our business, subject to appropriate confidentiality protections.

When we share personal information, we take reasonable steps to ensure that recipients protect the confidentiality and security of the data and use it only for the intended purpose.

Mobile numbers & SMS consent data. Mobile numbers and text-message opt-in data are treated separately from other information we collect. We do not share mobile numbers or SMS consent data with other companies for their own marketing or promotional use. That SMS information is only shared with service providers who send and manage text messages for us, and they are contractually required to protect it and use it solely for that purpose.

We use reasonable administrative, technical, and physical safeguards to help protect the personal information we collect. These measures are designed to reduce the risk of unauthorized access, use, disclosure, or loss.

However, no website, email, or data storage system can be guaranteed 100% secure. We cannot promise or guarantee absolute security, and you use the Site at your own risk.

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, including meeting legal, accounting, and reporting requirements, resolving disputes, and enforcing agreements.

Depending on your location and applicable law, you may have certain rights related to your personal information.

Marketing preferences

• You can opt out of marketing emails by using the unsubscribe link in any email we send.
• You can opt out of SMS marketing by replying STOP to any text message, as described above.

Access, correction & deletion

Where applicable, you may request access to the personal information we hold about you, ask us to correct inaccurate data, or request deletion of certain information. We will respond to requests as required by applicable law and may need to verify your identity before processing a request.

To submit a privacy request, contact us using the details in the "Updates & Contact" section below.

Children’s privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it. If you believe a child has provided us with personal information, please contact us.

Links to other websites

The Site may contain links to third-party websites, services, or resources that are not owned or controlled by Auto Dealer Startup. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

Do-Not-Track signals

Some browsers include a "Do Not Track" (DNT) feature. There is currently no common industry standard for how to respond to DNT signals, and we do not respond to them at this time. You can still manage cookies and tracking preferences through your browser settings.

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or other reasons. When we make changes, we will update the "Effective date" at the top of this page. Your continued use of the Site after any changes means you accept the updated Policy.

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, you can reach us at:

Auto Dealer Start Up LLC
260 Peachtree St NW STE 2200
Atlanta, GA 30303, United States
Phone: +1 (470) 493-5474
Sales & general inquiries: [email protected]